Our interest rates are fixed for the term of the loan and range from 10.49% to 24.99% p.a. The interest rate which will apply to your loan will depend on a number of factors including:

  • financial and other information you provide
  • information provided from credit bureaus and other third parties
  • your credit history
  • whether your loan is for commercial or personal purposes

A copy of our disclosure statements and standard terms are available free of charge and on request.

We’re a finance broker, which means we have access to a number of financial institutions. Please let us know if you’d like more information on the providers we use and their standard terms, fees and disclosure statements. This will be provided at no charge.


Complaints procedure

If you have a problem understanding something we’ve done, or would like to make a complaint, please let us know, so we can address the problem.

We’re here to help any way we can, so if you think we’ve failed in any way, you can trust that all our people will be committed to resolving the issue.

Your best first call is to talk to us directly: you’ll find those contact details on our contact page.

If you’re still not satisfied with our response, your next step is Financial Services Complaints Ltd (FSCL), the external dispute resolution scheme for our industry. This independent body is approved by the Ministry of Consumer Affairs. Complaints to FSCL need to meet certain criteria. Click here to go to the FSCL website.